Food, QComm…: What’s next for Swiggy, Zomato?
Food delivery giants Swiggy and Zomato are diversifying their services amidst fierce competition. Swiggy is set to launch ‘Yello’, a platform for booking various services, and an exclusive membership program, ‘Rare’. Meanwhile, Zomato is piloting food ordering via WhatsApp with human agents and expanding into handyman services through Blinkit.