How an alert SBI staff saved 61-year-old from losing Rs 13-lakh to ‘Digital Arrest’ scam
A State Bank of India (SBI) employee in Hyderabad averted a Rs 13 lakh financial loss for a senior citizen by recognizing and intervening in a ‘digital arrest’ scam. After noticing the customer’s anxious demeanor and inconsistent story, the staff diligently engaged him until he realized the scam and disconnected from the fraudsters.